Refund policy

Thank you for choosing our products! To ensure you have a positive shopping experience, we offer the following return policy:

 Return Policy

1. Return Request 
   If you are not satisfied with your purchase, you may request a return within **30 days** of receiving the item. Please ensure that the product is unused and in its original packaging.

2. Contact Customer Service  
   To initiate a return, please contact our customer service team at the following email address:  
   Email: kkuhair@gmail.com  
   Our customer service team will provide you with the return address and further instructions.

3. Return Process  
   - Send a return request email to our customer service, including your order number and reason for the return.
   - After receiving the return address, you may ship the product back to us.
   - Please keep the shipping receipt for your records.

4. Refund Processing 
   Once we receive the returned item and confirm its condition, we will process your refund within **5-7 business days**. The refund will be issued to your original payment method.

5. Return Shipping Costs 
   Unless the product is defective, the cost of return shipping will be the responsibility of the customer.

 Important Notes

- Please ensure the product is returned in its complete and original packaging to facilitate a smooth refund process.
- Items purchased during special promotions or customized items are not eligible for return.

If you have any questions or need further assistance, please feel free to reach out to us via our customer service email. Thank you for your understanding and support!

Once again, thank you for choosing us, and we look forward to serving you better!